Terms of Service

Acceptance of terms

By accessing the SecureContext website, downloading or installing Gateway, or using Platform, you agree to these Terms of Service.

If you are using SecureContext on behalf of an organization, you represent that you have authority to bind that organization.

Product description

SecureContext includes Gateway, a self-hosted MCP access product, and Platform, an enterprise AI-agent access product with tenant lifecycle, identity, policies and administration.

Gateway runs in customer infrastructure. Platform deployment and access are arranged with our team. Hosted or self-hosted deployment can be selected to meet compliance needs without a change in product pricing.

License and usage

Evaluation (Community)

• Non-production use only
• Limited features and connectors
• No SLA or support guarantees

Paid plans (Team / Enterprise)

• Every paid plan includes Gateway and Platform with a shared human-seat allowance and one expiry date.
• Each distinct enabled human user in the customer organization counts once across both products, including administrators who use the products. Agents do not consume human seats.
• A 25-seat allowance covers 25 distinct people across both products, not 25 separate people per product. User identities must be verified within the same organization.
• Online checkout currently issues a Gateway license. Platform activation is arranged with our team and is not automatically provisioned by checkout.
• Production use permitted
• Feature availability depends on license tier

Licenses are non-transferable unless explicitly agreed in writing.

Pricing and license term

Standard term licenses are priced by licensed human users and time, using the rate and any term discount shown at purchase. Current online purchases are prepaid for 3, 6 or 12 months and do not renew automatically. Arrange renewal before expiry to maintain paid access.

Deployment choice does not introduce a hosting surcharge. Feature limits, support commitments and any separately agreed services are described in your plan or commercial agreement. Contact us to coordinate access to both products under the same license term.

Customer responsibilities

You are responsible for:

• Deploying SecureContext securely
• Managing credentials and access
• Ensuring compliance with internal policies and laws
• Configuring connectors and permissions appropriately

SecureContext does not assume responsibility for misuse or misconfiguration.

Support and availability

Support levels vary by plan:

• Community: documentation only
• Team: email support
• Enterprise: dedicated support
• Hosted operations and any SLA: as specified in the applicable agreement

SecureContext does not guarantee uninterrupted operation outside agreed SLAs.

Data ownership

You retain full ownership of:

• Your data
• Your knowledge sources
• Your configurations

SecureContext claims no ownership over customer data processed through the software.

Intellectual property

SecureContext and its associated software, documentation, and trademarks are the intellectual property of SecureContext.

Customers may not:

• Reverse engineer the software
• Redistribute binaries without permission
• Remove licensing or copyright notices

Limitation of liability

To the maximum extent permitted by law:

• SecureContext is provided “as is”
• We are not liable for indirect, incidental, or consequential damages
• Total liability is limited to the amount paid under the applicable license

Termination

Licenses may be terminated:

• At the end of the agreed term
• For breach of terms
• As specified in a commercial agreement

Upon termination, customers must discontinue use unless otherwise agreed.

Governing law

Where a commercial agreement specifies governing law, that provision applies. Otherwise, governing law is determined by applicable law. Nothing in these Terms excludes rights that cannot lawfully be excluded.

Contact

For legal or contractual questions:

Email: contact@securecontext.org